Question 1

How do I request an appointment?

Accepted Answer

Complete the appointment request form on the Contact page, or call the practice on 05 24 42 37 42. The form records your name, telephone number, reason for visiting and preferred availability.

Question 2

How is my appointment confirmed?

Accepted Answer

An online request is not a confirmed appointment. The practice calls the number you provide to agree on a date and time, depending on availability. Your appointment is confirmed only after this conversation.

Question 3

How can I contact the practice?

Accepted Answer

Call 05 24 42 37 42. This is the most direct way to reach the practice, particularly if you are in pain. This is a landline and does not receive written messages.

Question 4

Where is the practice?

Accepted Answer

The practice is at 16 rue El Ikhaa, Résidence Bahia, Building B, no. 11, Quartier Industriel Ménara, Marrakech. A map and directions link are available on the Contact page.

Question 5

What should I bring to my first consultation?

Accepted Answer

Bring identification and, if available, recent X-rays or reports and a list of any medicines you take. Bring these documents to the practice; do not send them through the form.

Question 6

Can I send medical information through the form?

Accepted Answer

To protect your privacy, do not submit diagnoses, X-rays or sensitive medical information through this form. Contact the practice directly. The optional message is for a short practical detail about your request.

Question 7

What are the opening hours?

Accepted Answer

The practice is open Monday to Friday, from 10:00 to 18:00, and closed on Saturday and Sunday. Appointments are confirmed by telephone by the practice.

Question 8

Does the practice see urgent cases?

Accepted Answer

If you are in pain or something has happened suddenly, call the practice. Urgency and availability are assessed during the call. The online form is not suitable for urgent situations.

Question 9

Can I get advice without visiting?

Accepted Answer

A reliable assessment requires a clinical examination. A message or photograph cannot establish your situation. The practice does not provide remote diagnoses.

Frequently asked questions